Active Web Helpdesk. Web-based Helpdesk Manager. It works by routi

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Active Web Helpdesk

Active Web Helpdesk description

Active Web Helpdesk -Web-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.

2 26.01.2005

Active Web Helpdesk 2

Author Company: Activewebsoftwares
Category: Tools&Utilities( 495)

Active Web Helpdesk 2 Web-based Helpdesk Manager. It works by routing the Customer Question to the pro ...

File Size: 520 kB
OS: Windows 98 / NT / 2000 / ME / XP / VISTA
License: Demo - Time Limit, free to try, 749 to buy.

Software Developed by Activewebsoftwares

Active Web Helpdesk 2 trial free download software

Download now (520 kB)

Click to buy via Regnow (749$)

Description :

Active Web Helpdesk - Web-based Helpdesk Manager. It works by routi

Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.

Features

Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features

search by category
search all words

This is the Demo version. The full version can be purchased by clicking on the "Buy Now" button below for around $749 USD.

Click to buy from Regnow